[IMPORTANT] My 050 number: New application procedure

To obtain a My 050 Number, log in to My Account from your smartphone and submit your registration by following these steps:
  1. Agree with the Terms of Service.
  2. Validate your email address.
  3. Select your nationality and the type of Identification Document (ID).
  4. Take photos of your ID and fill in your personal information.
  5. Confirm the information and submit.

Scan this QR code to access My Account


Important Notes

The submitted pictures of the IDs must be clear, and readable and the ID expiration date must be more than 30 days prior to the application date. Otherwise, your application won't be processed.

Note that we will only issue you a My 050 Number after the ID verification process is successful and that this process may take several days. We also may require additional documents if necessary or that you resend the pictures of your ID, in case they are unreadable. We will create or update your account according to your ID.

We do not accept applications on behalf of third parties (except in the case of minors). To apply for this service on behalf of minors, it is necessary to submit a valid ID of the minor and the consent form of the parent or legal guardian when requested.

My050 Number service is limited to 1 (one) number per person.

When using this service, the Company prohibits the following acts from the user: using, or attempting to use, the 050 IP number by means other than those intended for and/or stipulated by the service (including but not limited to commercial use as an office telephone number, internal extension, or call center number).

Watch our video tutorial (iOS / Android) on how to get a new Brastel account if you do not have one, how to set up the My 050 app, how to get the My 050 number, and how to make payments.